Most small business owners make the mistake of purchasing new computer equipment and installing the computers themselves to save money. While this might get you up an running, the configurations are not optimized.
When working with a trusted IT support company or managed service provider, these configurations will be done by certified technicians. Making sure security settings are set properly and all of your line of business applications are installed.
Just like new computer equipment is in your business plan expenses, computer maintenance and support should be as well.